What is the main purpose of SSM e-Info?

it's easyThe primary purpose of SSM e-Info is to provide a convenient and efficient online platform for individuals and businesses to access a wide range of services and information related to companies registered in Malaysia. It allows users to perform tasks such as searching and purchase for company information and conducting various transactions online access.

How do I register for an account on the SSM e-Info Portal?

To register for an account on the SSM e-Info Portal, you can visit the official website of the SSM e- info and look for the registration or sign-up option. Follow the provided steps to create your account by providing the necessary details and verifying your identity.

In what situations would I need to use the SSM e-Info Portal?

You might use the SSM e-Info Portal when you want to retrieve company and business information, Document & form Images as annual returns, or perform various business transactions without the need to visit a physical office. It's particularly useful for entrepreneurs, business owners, and individuals who want to search and purchase company information or their company-related matters online.

What are the advantages of accessing company information through the SSM e-Info Portal?

Using the SSM e-Info Portal offers advantages such as convenience, time savings, and the ability to access information from anywhere with an internet connection.

How to Purchase Company & Business Information and Scanned Form Images

To search for a company's information, you would log in to the SSM e-Info Portal, navigate to the company search section, enter the company's name or registration number, and submit the search request. The portal will then display relevant details about the company, including its information or document and form images.

How long will I have to wait for e-Account recharging approval?

Recharge approval as follows: i. Cash Deposit / Internet BankingApproval following deposit notice [3 hours via email, 5 hours through fax] ii. Cheque Cleared cheque within three (3) business days. iii. Instant credit card, debit card, and FPX approval. iv. BSN PIN Instant approval after entering the pin number received from BSN. v. RHB Auto approval in seconds.

What should I do if I am unable to retrieve the document?

You must accomplish the following: 1.call our callcenter at 1300 30 4636, 2.email callcenter@ssm-einfo.my, 3.fax your message to +603 4045 686, or 4.view your purchased item(s) at 'Details in Transaction History'. need to have an order number/order code so that the Call Center can respond quickly.

How long must I wait for a backup PDF to be provided to me if an error occurs the first time?

Within 5 to 20 minutes. However you can retrieve your backup pdf at Dashboard on 'Details in Transaction History' should there is any error occurred. Please be reminded to save your pdf copy as it will only be available in the system for 7 (seven) days from the transaction date. If you feel that the data retrieved from the e-Info system is not correct or do not tally with the information that you think is correct, you need to fill a Feedback Form provided to request further action. We will investigate and forward to SSM if it is pertaining to their area.

There is no refund for any purchases made for SSM e-Info products except for incomplete data or incomplete transaction. Click the refund section in the e-Info Portal for more information.

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About Us Products

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Customer Service Counter

Kuala Lumpur

Level 2, Menara SSM KL Sentral,
No.7, Jalan Stesen Sentral 5,
Kuala Lumpur Sentral,
50623 Kuala Lumpur

Selangor

Level 2, Kompleks KPPMS,
Lot. 291, Jalan RU 3/9a, Seksyen 3,
40000 Shah Alam, Selangor

Johor

Level 5, 4B & 5,
Menara Ansar, Podium 65, Jalan Trus,
80000 Johor Bahru, Johor

Penang

3009, Level 7,
Bangunan KWSP, Lebuh Tenggiri 2,
13700 Seberang Jaya, Pulau Pinang.

Sabah

Lot 2-1-30F, Ground Floor,
Wawasan Plaza,
88000 Kota Kinabalu, Sabah

Operating Hours

9.00AM untill 6.00PM
Monday to Friday
(closed on public holidays)

Company Profile (ROC)	RM15.40	RM25.40
Company Charges	RM23.24	RM33.24
Attestation of Company Good Standing (ACGS)	RM103.24
Audit Firm Profile	RM13.24	RM23.24
Financial Historical Comparison	RM23.24	RM33.24
Financial Comparison
Financial Comparison 2 Years	RM23.24
Financial Comparison 3 Years	RM33.24
Financial Comparison 5 Years	RM53.24
Financial Comparison 10 Years	RM103.24
Certificate
Certificate of Incorporation of Private Company	RM23.24	RM33.24
Certificate of Incorporation of Public Company	RM23.24	RM33.24
Certificate of Incorporation of Foreign Company	RM23.24	RM33.24
Certificate of Incorporation of Change of Name of Company	RM23.24	RM33.24
Certificate of Company Conversion	RM23.24	RM33.24
Particulars
Particulars of Registered Address	RM23.24	RM33.24
Particular of Directors/Officers	RM23.24	RM33.24
Particular of Shareholders	RM23.24	RM33.24
Particular of Share Capital	RM23.24	RM33.24
Particular of Company Secretary	RM23.24	RM33.24
Particulars of Change of Company Name	RM23.24
Shareholder Listing And Analysis	RM33.24

Business Profile (ROB)	RM 15.40	RM 20.40
Business Certificate		RM 13.24
Business Expiry Confirmation Letter	RM 13.24	RM 18.24

Document Listing	RM 13.24
Document and Form Image	RM 13.24	RM 20.00

Company Listing (Processing Fee)	RM 23.24
Company Listing Documents and Download A	RM4.08/PER COMPANY
Company Listing Documents and Download B	RM4.08/PER COMPANY
Company Listing Documents and Download C	RM4.08/PER COMPANY
Company Listing Documents and Download D	RM4.08/PER COMPANY

Contact Us

Customer Service Counter

Operating Hours

Whatsapp Us

Customer Call Support
1-300-30-4636

Customer Email Support
callcenter[@]ssm-einfo.my

Contact Us

Customer Service Counter

Operating Hours

Whatsapp Us

Customer Call Support 1-300-30-4636

Customer Email Support callcenter[@]ssm-einfo.my

Customer Call Support
1-300-30-4636

Customer Email Support
callcenter[@]ssm-einfo.my