What is the main purpose of SSM e-Info?

The primary purpose of SSM e-Info is to provide a convenient and efficient online platform for individuals and businesses to access a wide range of services and information related to companies registered in Malaysia. It allows users to perform tasks such as searching and purchase for company information and conducting various transactions online access.

How do I register for an account on the SSM e-Info Portal?

To register for an account on the SSM e-Info Portal, you can visit the official website of the SSM e- info and look for the registration or sign-up option. Follow the provided steps to create your account by providing the necessary details and verifying your identity.

In what situations would I need to use the SSM e-Info Portal?

You might use the SSM e-Info Portal when you want to retrieve company and business information, Document & form Images as annual returns, or perform various business transactions without the need to visit a physical office. It's particularly useful for entrepreneurs, business owners, and individuals who want to search and purchase company information or their company-related matters online.

What are the advantages of accessing company information through the SSM e-Info Portal?

Using the SSM e-Info Portal offers advantages such as convenience, time savings, and the ability to access information from anywhere with an internet connection.

How to Purchase Company & Business Information and Scanned Form Images

To search for a company's information, you would log in to the SSM e-Info Portal, navigate to the company search section, enter the company's name or registration number, and submit the search request. The portal will then display relevant details about the company, including its information or document and form images.

How long will I have to wait for e-Account recharging approval?

Recharge approval as follows: i. Cash Deposit / Internet BankingApproval following deposit notice [3 hours via email, 5 hours through fax] ii. Cheque Cleared cheque within three (3) business days. iii. Instant credit card, debit card, and FPX approval. iv. BSN PIN Instant approval after entering the pin number received from BSN. v. RHB Auto approval in seconds.

What should I do if I am unable to retrieve the document?

You must accomplish the following: 1.call our callcenter at 1300 30 4636, 2.email callcenter@ssm-einfo.my, 3.fax your message to +603 4045 686, or 4.view your purchased item(s) at 'Details in Transaction History'. need to have an order number/order code so that the Call Center can respond quickly.

How long must I wait for a backup PDF to be provided to me if an error occurs the first time?

Within 5 to 20 minutes. However you can retrieve your backup pdf at Dashboard on 'Details in Transaction History' should there is any error occurred. Please be reminded to save your pdf copy as it will only be available in the system for 7 (seven) days from the transaction date. If you feel that the data retrieved from the e-Info system is not correct or do not tally with the information that you think is correct, you need to fill a Feedback Form provided to request further action. We will investigate and forward to SSM if it is pertaining to their area.

There is no refund for any purchases made for SSM e-Info products except for incomplete data or incomplete transaction. Click the refund section in the e-Info Portal for more information.

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Contact Us

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Customer Service Counter

Kuala Lumpur

Level 2, Menara SSM KL Sentral,
No.7, Jalan Stesen Sentral 5,
Kuala Lumpur Sentral,
50623 Kuala Lumpur

012-237 3617

Selangor

Level 2, Kompleks KPPMS,
Lot. 291, Jalan RU 3/9a, Seksyen 3,
40000 Shah Alam, Selangor

012-295 4087

Johor

Level 5, 4B & 5,
Menara Ansar, Podium 65, Jalan Trus,
80000 Johor Bahru, Johor

012-308 7226

Penang

3009, Level 7,
Bangunan KWSP, Lebuh Tenggiri 2,
13700 Seberang Jaya, Pulau Pinang

012-273 2807

Operating Hours

9.00AM untill 6.00PM
Monday to Friday
(closed on public holidays)

Whatsapp Us

Customer Call Support
1-300-30-4636

Customer Email Support
callcenter[@]ssm-einfo.my

company information	NON-CTC	CTC

Company Profile (ROC)	RM15.40	RM30.80
Company Charges	RM25.40	RM40.80
Attestation of Company Good Standing (ACGS)	RM105.40
Audit Firm Profile	RM15.40	RM30.80
Financial Historical Comparison	RM25.40	RM40.80
Financial Comparison
Financial Comparison 2 Years	RM25.40
Financial Comparison 3 Years	RM35.40
Financial Comparison 5 Years	RM55.40
Financial Comparison 10 Years	RM105.40
Certificate
Certificate of Incorporation of Private Company	RM25.40	RM40.80
Certificate of Incorporation of Public Company	RM25.40	RM40.80
Certificate of Incorporation of Foreign Company	RM25.40	RM40.80
Certificate of Incorporation of Change of Name of Company	RM25.40	RM40.80
Certificate of Company Conversion	RM25.40	RM40.80
Particulars
Particulars of Registered Address	RM25.40	RM40.80
Particular of Directors/Officers	RM25.40	RM40.80
Particular of Shareholders	RM25.40	RM40.80
Particular of Share Capital	RM25.40	RM40.80
Particular of Company Secretary	RM25.40	RM40.80
Particulars of Change of Company Name	RM25.40
Shareholder Listing And Analysis	RM40.80

BUSINESS INFORMATION	NON-CTC	CTC

Business Profile (ROB)	RM 15.40	RM 25.80
Business Certificate		RM 20.80
Business Expiry Confirmation Letter	RM 15.40	RM 25.80
Business Re-Register Confirmation Letter (BRECLE)	RM 15.40	RM 25.80
Copy of Business Statutory Document Image	RM 15.40	RM 25.80

DOCUMENT FORM IMAGES	NON-CTC	CTC

Document Listing	RM 15.40
Document and Form Image	RM 15.40	RM 30.80

CUSTOMIZE LIST

Company Listing (Processing Fee)	RM 23.24
Company Listing Documents and Download A	RM4.08/PER COMPANY
Company Listing Documents and Download B	RM4.08/PER COMPANY
Company Listing Documents and Download C	RM4.08/PER COMPANY
Company Listing Documents and Download D	RM4.08/PER COMPANY
Corporate Insight Listing
Processing Fee	RM 25.40
Every company information	RM17.40/PER COMPANY

COMPANY SECRETARY INFORMATION DATA (CSID)

Document Processing Service Charge	RM 25.40
Document & Download	RM6.00/PER COMPANY

LIMITED LIABILITY PARTNERSHIP (LLP)	NON-CTC	CTC

LLP Profile	RM 25.40	RM 40.80
Certificate of Registration	RM 25.40	RM 40.80
Certificate of Change of LLP Name	RM 25.40	RM 40.80
Copy of LLP Statutory Document Image
Listing	RM 15.40
Doc download	RM 10.40	RM 25.80
Attestation of LLP Good Standing (ALLPGS)	RM 55.40
Certificate of Conversion	RM 25.40	RM 40.80

PERSONAL INVOLVEMENT INFORMATION	NON-CTC	CTC

Director	RM 55.40
Shareholder	RM 55.40
Company Secretary	RM 55.40
Auditor	RM 55.40
Liquidator	RM 55.40
Partner and Compliance Officer	RM 105.40
Business Ownership	RM 15.40